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Couple sitting on the riverbank looking out over the Rio Paraná, with the bridge on the horizon

Your questions answered

Frequently asked questions

Bookings, rates, times, accommodation and leisure: everything you need to know before your stay at Hotel SESI Epitácio, on the banks of the Rio Paraná.

Booking

Contact our team on WhatsApp at +55 18 99734-8704 (opens in a new tab), by phone at +55 18 3281-9460 or by e-mail at reservasepitacio@sesisp.org.br.

Bookings are confirmed by e-mail only.

To speed things up, fill in the booking request with your dates, accommodation and number of guests.

Not yet. Bookings are made with our team on WhatsApp, by phone or by e-mail.

Rates

Beneficiaries are employees of companies that contribute to Sesi, Sesi-SP, Senai-SP, Fiesp, Ciesp and IRS, and students of Sesi-SP and Senai-SP schools. All other guests pay the general public rate (non-beneficiaries).

See the rates for each group.

Documents required at check-in to prove beneficiary status: [TO BE CONFIRMED]

Children aged 0 to 5 stay free. Children aged 6 to 12 have their own rate:

  • Children up to 5 yearsFree
  • Children aged 6 to 12 · BeneficiariesR$ 70
  • Children aged 6 to 12 · General publicR$ 90

Rates valid as of April 2026. Subject to change.

See the full rates table.

Yes. Guests aged 60 and over pay the Beneficiary rate.

Yes. All rates are per night with breakfast included, in both the apartments and the bungalows.

Lunch and dinner are paid separately and booked directly at the restaurant. Full board is included during special seasons and on selected dates (please ask).

Discover the hotel's dining.

Times

Check-in 2 pm | Check-out 12 noon. Reception is open 24 hours.

Please ask about availability for early check-in and late check-out.

In the case of late check-in (arriving after the check-in time of the first night) or early check-out (leaving before the end of the last night), no refund, cash reimbursement or credit towards new nights or services will be given.

Monday to Friday, 9 am to 7 pm; Saturdays, Sundays and public holidays, 8 am to 7 pm. In high season: daily from 8 am to 7 pm.

The hotel has two pool complexes, Tucunaré and Dourado. Discover leisure at the hotel.

Your stay

No. For this type of accommodation we do not provide bed or bath linen (face, bath and pool towels), so guests should bring their own.

If you prefer, you can hire these items at the hotel reception (please ask for prices).

In the apartments, we provide bed linen as well as towels (bath, face and pool). Discover the bungalows.

Under Brazilian Federal Law no. 8,069 of 13/07/1990, minors (under 16) may not stay at the hotel unaccompanied by their parents without a document authorising their stay. A written authorisation from both parents must therefore be handed in at check-in, with signatures notarised, stating the arrival and departure dates, the reason for the minor's stay and the parents' contact phone numbers, PROVIDED THAT AN ADULT IS RESPONSIBLE FOR THEIR STAY AT THE HOTEL.

All children and teenagers must present their identity document (RG) or birth certificate at check-in.

Leisure

As well as breakfast, the rate includes use of the leisure facilities:

  • Football pitch (Campo Society)
  • Multi-sport court
  • Leisure pool
  • Gym
  • Tennis court
  • Beach tennis court
  • Beach volleyball
  • Footvolley
  • Activities with the leisure host at weekends
  • All the green areas

At weekends, activities with the leisure host; during holiday packages, a recreation team runs a programme for Kids, Teens and Adults.

Children can enjoy all our green areas and have fun on the Brinquedão play circuit, the Megarrede giant net and the indoor kids' spaces at the hotel.

See the packages and programme.

Other questions

[ANSWERS PENDING: THE HOTEL MUST PROVIDE THEM BEFORE LAUNCH]

[ANSWER PENDING]

In the meantime, please contact our team on WhatsApp at +55 18 99734-8704 or by phone at +55 18 3281-9460.

[ANSWER PENDING]

In the meantime, please contact our team on WhatsApp at +55 18 99734-8704 or by phone at +55 18 3281-9460.

[ANSWER PENDING]

In the meantime, please contact our team on WhatsApp at +55 18 99734-8704 or by phone at +55 18 3281-9460.

[ANSWER PENDING]

In the meantime, please contact our team on WhatsApp at +55 18 99734-8704 or by phone at +55 18 3281-9460.

[ANSWER PENDING]

In the meantime, please contact our team on WhatsApp at +55 18 99734-8704 or by phone at +55 18 3281-9460.

[ANSWER PENDING]

In the meantime, please contact our team on WhatsApp at +55 18 99734-8704 or by phone at +55 18 3281-9460.

[ANSWER PENDING]

In the meantime, please contact our team on WhatsApp at +55 18 99734-8704 or by phone at +55 18 3281-9460.

[ANSWER PENDING]

In the meantime, please contact our team on WhatsApp at +55 18 99734-8704 or by phone at +55 18 3281-9460.

Hotel reception entrance with a canopy, palm trees and a cloudy sky.

Before you travel

Rates and house rules

Current rates, who counts as a beneficiary, children, check-in and check-out and the other house rules are all on one page.

Get in touch

Didn't find your answer?

Our reservations team can help with dates, rates and everything you need for your stay.